Do I have to pay for a windscreen claim?

If your policy started after 1st March 2020 and your windscreen can be fixed, there’s a £25 excess. And if it needs replacing then you’ll need to pay an excess of £95.

If your policy started before 1st March 2020 and your windscreen can be fixed, there’s a £25 excess. And if it needs replacing then you’ll need to pay an excess of £80.

This is only available to customers who have comprehensive cover and use our approved windscreen supplier.  

Simply follow this link and you’ll be able to book a convenient appointment in no time. Or, if you’d rather speak to someone you can call the windscreen helpline on 0333 043 2012.  

If your insurance doesn’t cover windscreen damage, you can still book your car in for the windscreen to be repaired, however, you’ll need to pay for the costs. Simply follow this link and select ‘pay for the work’, then pop in your details and our windscreen supplier will give you a call to discuss your repairs before proceeding with the work 

Don’t worry, making a windscreen claim won’t be logged as a claim and won't affect your NClaims Discount.  

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