How long do I have to report a claim?

Try to call us from the scene of the incident, if it’s safe to do so. If not, try to call us within 24 hours to avoid delays. This will create a more straightforward claim for you. 

If you’ve been involved in an incident but you’re not sure you want to claim, you’ll still need to let us know. We’ll be able to talk you through your options and keep you up to date with any claim we may receive if there was someone else involved. 

Call us as soon as you can on 0333 043 2011. We’re here to help 24/7, 365 days a year. 

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