What happens if I disagree with the valuation of my car?
Making sure you get a fair valuation for your car is important, and we use industry standard guides to check our valuation before we send it to you.
The valuation you get will depend on the market value of the car before the incident. The mileage, condition and age of the car will also be taken into account. Your settlement is calculated by deducting the excess from your car's valuation.
If you’re still not happy, please contact our Claims department on 0333 043 2022 and we’ll discuss the valuation with you.