How many complaints has 1st CENTRAL received?
The table below shows how many complaints we have received, how many have been closed and how many were closed within an 8 week period between 1st July 2020 — 31st December 2020.
Number of complaints opened per 1000 policies in force/ open accounts
Number of complaints opened
Number of complaints closed
Percentage closed within 3 days
Percentage closed after 3 days but within 8 weeks
Main cause of complaints opened
General admin / customer service