Why is my car insurance policy powered by 1st Central, and can I contact 1st Central for help?

Picnic belongs to the same group as 1st Central, and you may notice 1st Central branding from time to time - this is entirely normal. 

Picnic provides online car insurance, which means you manage your policy yourself through your online account - a setup that helps keep costs down. 

You should only contact us by phone for help with:

• Making or discussing a claim
• Payments
• Or additional support if you have or need to tell us about a disability or a physical or mental health condition 

If you are a Picnic customer, you can find more information here.