Who might be involved in handling my home insurance claim?

Several professionals may be involved in handling your claim, including: 

Claims Handler: Your main point of contact who will keep you informed on the progress of your claim. 

Loss Adjuster: Appointed for larger value claims or when a site visit is beneficial. They assess damage, determine the cause, and discuss repair or replacement options. 

Approved Contractors: Local builders and specialist companies approved by your insurers. 

Restoration/Drying Company: Appointed if your property has been affected by water or fire to clean and dry your home.