How do I cancel my home insurance policy?

You have the right to cancel your home insurance policy at any time, by calling us on 0333 043 2001.

• If you cancel your policy within 14 days of purchase, a full refund of the premium will be provided, provided that no claim has been made. If you choose to cancel within the first 14 days and pay by instalments, we won’t refund any credit finance charges.

• If you cancel your policy 14 days or more after purchase, you'll have to pay for the time you were covered and any cancellation fees. This will only be applicable from the time you contact us or later. We may not refund any premium if you have made a claim, if the instalment payments are not up to date, or if fraud has been committed.

• If you cancel you may also be subject to fees.

• If you cancel your policy before it starts, you won’t need to pay any fees, and if your payment has already been collected, we can arrange a full refund for you.