What are your Home insurance fees and charges?
Our fees and charges for making a change or for cancelling your policy are in the table below:
| Cancellation Fees | |
|---|---|
| Cancelling your policy before it starts, or within 14 days of its start date. | £0 |
| After 14 days of the policy start date | £35 |
| If we have to cancel your policy - see 'Cancelling this policy' for more information | £35 |
| Fees for making a change | |
|---|---|
| If we have to make a change because you gave us incorrect information | £25 |
| If you make a change on the phone | £25 |
We don’t charge an arrangement fee at new business or renewal. If you cancel your policy within 14 days of purchase, a full refund of the premium will be provided, provided that no claim has been made. If you choose to cancel within the first 14 days and pay by instalments, we won’t refund any credit finance charges. If you cancel your policy 14 days or more after purchase, you'll have to pay for the time you were covered and any cancellation fees. This will only be applicable from the time you contact us or later. We may not refund any premium if you have made a claim, if the instalment payments are not up to date, or if fraud has been committed.