How do I make changes to my policy?

Below you'll find everything you need to know to manage your car insurance policy.

Your Account is the place to go to make updates to your policy, you can see details of the changes you can make online below. And if you make a change through Your Account, you'll benefit from paying a reduced admin fee.

 Details of our Customer Service contact numbers and opening hours are here.

You can log in to Your Account here.

Change

Description

Can I make this change online

Admin fee

Change in my premium

Change of car

Buying or thinking of buying a new car? Want a quote to change this over? You can change this online in Your Account.

Yes

Yes

Yes

Change of address

Moved house? You can quote and update your address online in Your Account.

Yes

Yes

Yes

Change of cover

Need to add Business or Commuting Use? or change your level of cover between Comprehensive and Third Party, Fire & Theft?

You can change the level of cover, use and mileage online in Your Account.

At 1ST CENTRAL we offer Business Use for either yourself, your spouse or both of you.  Regrettably we are unable to insure you for Business Use if you are a professional driver for example a taxi driver or if the car is used for public or private hire for example chauffeuring or driving tuition.

Yes

Yes

Yes

Change of registration

Just bought a personalised plate?
 You can update your cars registration online in Your Account. If you have purchased a new registration number for your vehicle, you must tell us so that we can update your policy and inform the MID (Motor Insurance Database).

Yes

No

No

Add & edit additional drivers

Need to add a driver to your policy? Have one of your named drivers just passed their driving test? Online in Your Account you can add a driver, as well as edit your existing driver’s details such as licence, occupation, and claims & convictions.

Yes

Yes

Yes

Tailor optional extras

You can add extra optional cover to policy any time during the policy year online in Your Account. We offer Legal Expenses, Personal Accident, Hire Car and RAC Breakdown.

 We also offer Excess Protect, this is only available as an optional extra when you first buy or renew your policy. It cannot be purchased part way through your policy term.
Just select the level of Excess Protect Cover you require on the quote page when you buy your insurance online

Yes

No

Yes

Change of your details

Need to update your surname, marital status or title? You can change this online in Your Account.

Need to update your occupation, licence, claims or convictions? You can do this online in Your Account.

Yes


Yes

No


Yes

No


Yes

Temporary driver

We offer 7-28 days temporary driver cover. The maximum cover offered during your policy term is 28 days. You can do this online in Your Account.

Yes

Yes

Yes

Temporary car

We offer 7-28 days temporary car cover. The maximum cover offered during your policy term is 28 days. You can do this online in Your Account.

Yes

Yes

Yes

Contact details

You can update your contact number and email address by logging in to Your Account.

Yes

No

No

Marketing preferences

You can opt-in or out of receiving marketing information like our customer newsletter.

Yes

No

No

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