Renewal

  • Can I opt-out of auto-renew online?

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  • Do I have to pay any fees if I cancel my renewal?

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  • How will I know that the automatic renewal has taken place?

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  • I didn't realise my policy would automatically renew and I have taken insurance elsewhere, what should I do?

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  • I didn't want my policy to automatically renew, what should I do?

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  • I don't want my policy to auto-renew, what should I do?

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  • I have not received my renewal quote email

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  • I want to change my payment method for my renewal, what should I do?

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  • I want to stop my renewal, but you've already collected payment. How do I get a refund?

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  • If my policy automatically renews, when do I have to pay?

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  • My policy is going to automatically renew, what date will my monthly payments be taken?

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  • My policy is going to automatically renew, when will I get my new certificate?

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  • What if I can't receive my renewal quote via email?

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  • What if I don't want to renew my 1st CENTRAL policy?

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  • What should I do when my car insurance renewal becomes due?

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  • When is my renewal?

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  • When will you tell me the renewal price?

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  • Why are you sending my renewal quote by email and not in the post?

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  • Why has my policy automatically renewed?

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  • Will I get my renewal quote by post?

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  • Will my policy automatically renew?

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  • You've taken money from my card, but I don't have a policy with you, what should I do?

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  • You've taken the full amount from my card when I paid by Direct Debit last year, what should I do?

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