I didn't realise my policy would automatically renew and I have taken home insurance elsewhere, what should I do?

If you’d like to cancel your policy, call our customer service team as soon as you can. We’ll help you through the process and explain what happens next. Our contact numbers and opening hours are here, and you can find details of our fees here.

You might need to pay for the cover you’ve already had, unless you’ve set up another home insurance policy to start from your renewal date.

You can find more about our cancellation policy in your Policy Wording.