I haven't received my home insurance renewal quote email

Your home insurance quote will be available to view within Your Account in advance of your renewal date.

If your policy started before 06/11/2025, your renewal invite will be sent to you via email approximately 14 days before your renewal date. 

If your policy started on or after 06/11/2025, your renewal invite will be sent to you via email approximately 26 days before your renewal date. 

You can find these emails within Your Account. You can also call our customer service team, on 0333 043 2001 and we can arrange for your quote to be sent to you.

Find our contact numbers and opening hours here.

Did you find this answer helpful?

Please choose an option
Did you know you can make changes to your policy quicker, faster and cheaper online via Your Account

Log in to your account

Can't find the answer you're looking for?