What should I do when my home insurance is due for renewal?
Auto-renewal turned on
• We’ll email your renewal quote 26 days before your renewal date.
• Check your details and sign your Credit Agreement in Your Account if you have one.
• We’ll renew your policy automatically and send a confirmation email.
• Your quote will also be in Your Account.
• Paying in full? We’ll take payment from your saved card the day before your new policy starts (make sure your card details are up to date).
• Paying monthly? Your payment date stays the same.
Auto-renewal turned off
• We’ll email your renewal quote 26 days before your renewal date and show it in Your Account.
• If you want to stay covered, give the team a call on 0333 043 2001 before your renewal date- otherwise your policy will end and you won’t be insured.
• You can turn auto-renewal on or off anytime in Your Account.