What should I do when my home insurance is due for renewal?

• We’ll email your renewal quote 26 days before your renewal date. 

• Check your details and sign your Credit Agreement in Your Account if you have one. 

• We’ll renew your policy automatically and send a confirmation email. 

• Your quote will also be in Your Account. 

• Paying in full? We’ll take payment from your saved card the day before your new policy starts (make sure your card details are up to date). 

• Paying monthly? Your payment date stays the same.

• We’ll email your renewal quote 26 days before your renewal date and show it in Your Account. 

• If you want to stay covered, you’ll need to tell us before your renewal date- otherwise your policy will end and you won’t be insured. 

• You can turn auto-renewal on or off anytime in Your Account.

Alternatively, you can call our Home team, find our contact numbers and opening hours here.