Am I covered for glass or windscreen damage?

You can have a look at your policy wording in Your Account.

All comprehensive policies (except 1st Central Value) provide windscreen cover as standard. If you are covered, and the glass can be fixed, there’s a £25 excess. If it needs replacing and your policy started before July 2023 then you’ll need to pay an excess of £95. If your policy inception date is on or after 30th July 2023 the excess payable is £125. 

Your policy does not provide cover for electrical or mechanical items associated with the window mechanisms. It also does not provide cover for any items not made of glass, damage to the roof of your car if your car is a convertible, or panoramic windscreens, roofs, sunroofs, lights, or reflectors. Cover is limited to one item of glass only. 

Follow this link where you’ll be able to book an appointment that suits your needs. 

Once you’re booked in, our windscreen provider will contact us on your behalf to confirm if your policy covers windscreen damage. If you’ve selected to claim under your insurance policy, but you’re not covered under your policy, you can still book your car in for the windscreen to be repaired – however you’ll need to pay for the costs. 

Don’t worry, making a windscreen claim won’t be logged as a claim against your policy and won’t affect your No Claims Discount.