How can I get an update on my car claim?
If you need to check on the progress of your claim, just head over to Your Account where you can view the status of your claim, provide us further information or request an agent calls you if you have any questions.
You can also contact us via Webchat or WhatsApp. The team are available between Mon-Fri: 9am-6pm
Head to Your Account
View your documents or make changes to your policy in Your Account
- If you're a Picnic customer - head to Your Account here
- If you're a 1st Central customer - head to Your Account here