What happens if I disagree with the valuation of my car?
Making sure you get an accurate valuation for your car is important, and we use recommended market guides to check our valuation before we send it you.
The valuation will depend on the market value of the car before the incident. The mileage, condition and age of the car will also be considered. Your settlement is calculated by deducting the excess from your car’s valuation.
If you’d like to discuss the valuation further, please contact our claims department.