How do I claim on Excess Protect?

If you have Excess Protect Cover included in your policy and would like to claim, please contact our Excess Protect partner, Coplus, following the settlement of your claim under your motor insurance policy:

By email: claims@coplus.co.uk

By phone: 0333 2419573

By post: Or you can write to us at:

Coplus Claims

Floor 2

Norfolk Tower

48-52 Surrey Street

Norwich

NR1 3PA

In order for us to help you more efficiently, please quote ‘Motor Excess Protect’ in all communications.

More information and what's covered under your policy, can be found in your policy wording, available within Your Account or your confirmation of insurance email.