How do I contact you to report a car incident?

If you need to make a new claim or notify us of an incident, you can register the details online via Your Account,  or if you'd rather speak to us, you can call our Claims team who are here to help 24/7, 365 days a year.

Try to call us from the scene of the incident if you're safe to do so. If not, try to call us within 24 hours to avoid delays. This will create a more straightforward claim for you.

If you've been involved in an incident but you're not sure you want to claim, you'll need to let us know.  We'll be able to talk you through your options and keep you up to date with any claim we may receive if there was someone else involved.