I do not want to claim on my car insurance, when will the file be closed?
If there was anybody else involved in the incident, we will need to keep the claim open while we complete any investigations into the claim and liability.
We will close the claim once the third party claim is settled or we are satisfied we will not receive any third party claims.
If we are required to pay any third party claims, your No Claims Discount will be impacted and you are required to pay your full annual premium even if you cancel your policy.