I've had a car accident with a 1st Central customer how do I make a claim?

We're sorry you've been in an accident with one of our customers; depending on the nature of your accident, even if you're not insured with us, we could still offer you our claims service where you'll benefit from:

• No excess to pay
• A fully managed end to end process
• A similar replacement vehicle to your own, whilst your vehicle's being repaired
• Five-year guarantee on repairs with all approved parts and approved repairer methods
• You'll maintain any warranty you may have on your car

You'll get all that and more without having to make a claim against your insurance. With our hassle-free service your No Claims Discount will remain unaffected and you'll be back in the position you were before the accident.

We're authorised and regulated by the Financial Conduct Authority, we're easy to deal with, our customers feel valued and we provide peace of mind by delivering on our promises. All of this is backed up by our 5 Star rating from Defaqto, which means you can be confident that you're in safe hands.

Call our team on 0333 043 2011, we're here to help 24/7, 365 days a year.