I've incurred additional losses not covered by my car insurance
If the accident wasn't your fault, you can claim your losses back from the other insurance company.
If you've purchased Legal Expenses Cover, our Legal team can assist in claiming these losses on your behalf. You can check to see if you have this cover online.
If you'd prefer to speak to someone, give our Customer Services team a call. Find our contact numbers and opening hours here.
Head to Your Account
View your documents or make changes to your policy in Your Account
- If you're a Picnic customer - head to Your Account here
- If you're a 1st Central customer - head to Your Account here