I've been asked to send documents to validate my car insurance, why?

It's important that we make sure we have all the right details for you, so that your cover stays in place and you're protected if you need to make a claim with us. To help with this, we’ve completed some checks and noticed that some of your policy details may need updating. We'll send you an email outlining which documents we require to validate your policy.

If you've been asked to call us to provide information, please call us on 0333 043 2095 by the date provided.

To keep it simple, you can upload documents to Your Account by the date provided. Some of these documents may need to be supplied for your named driver(s).

How to upload documents to Your Account:

• Log in to Your Account
• Click on ‘Documents’
• Scroll down to ‘Information request’
• Upload the document next to the relevant heading

If you’re unable to upload via Your Account, please send your documents to the email address provided on the communication we sent you and check you receive an email receipt.